Frequently Asked Questions

Our store is located in Dallas, in the Inwood Village Shopping Center at Inwood Rd. and Lovers Ln.

Pogo’s Wine & Spirits

5360 West Lovers Lane Suite 200
Dallas, TX 75209
Phone: (214) 350-8989

We are open Monday through Saturday from 10am-9pm and are closed on Sundays.

Our holiday hours may vary. Please check our hours on Google for the most accurate information. 

We are closed on Thanksgiving Day, Christmas Day, and New Year’s Day. 

We accept all major credit cards both in-store and online.

Your card is both authorized and charged at checkout both online and in-store.

Yes. Please be sure to select in-store pickup during checkout. You will be notified when your order is ready. Orders are usually ready within 2 hours of purchase, but if you need it sooner just give us a call and we’ll try our best to meet your timing needs.

A valid government-issued ID is required. You must be 21+ years or older to purchase and pick up in-store.

Yes. All customers must be 21 years or older to both make purchases, get deliveries or pick up in-store.

THC products are only available to purchase in-store, no online orders. You must be 21 years of age or older and present a valid government-issued ID to purchase in-store.

Unfortunately due to state laws, we are unable to ship alcoholic beverages. We can only deliver locally within Dallas County.

Yes, we require an adult signature, 21 years or older,  for all deliveries.

Use this text to answer questions in as much detail as possible for your customers.

Deliveries require an adult (21+) to be present to receive and sign for the order. If no one is available during your selected delivery window, our driver will return the order to the store.

We’ll contact you to reschedule delivery at the next available time. Please note that additional delivery fees may apply for reattempted deliveries.

Unfortunately, no. THC products are only available for purchase in-store. You can see our selection online, but you cannot make THC purchases online. You must be 21 years of age or older, and present a valid government-issued ID to purchase THC products in-store.

While we strive for absolute accuracy, availability is not guaranteed until your order is confirmed.

Our team is always happy to assist with special requests whenever possible. Contact us directly to inquire about availability on any of our products.

We accept returns for bottles of wine and spirits that are unopened and  undamaged, within 14 days of original purchase. A 10% restocking fee will be applied to all returns. Beer and non-alcoholic items including food and provisions, accessories, etc., can not be returned.

Please contact us promptly and if possible, keep the flawed bottle to return to us. If the bottle is flawed, we will work with you to resolve the issue.

Yes. We regularly host complimentary in-store tastings featuring visiting winemakers, distillers, industry experts, and our own Sommeliers — no reservation required, just stop by.

We also offer exclusive, ticketed experiences at our Tasting Room in the Dallas Design District. These more intimate events typically require a reservation, as space is limited.

For the latest schedule of tastings, special events, and guest appearances, visit our Events page or sign up for our emails to stay in the know.

Yes we do. Online, we offer values from $25-$500. If you’d like to purchase a gift card for a custom amount, give us a call or swing by the store. Gift cards can be used in-store as well as online.

• Our gift cards do not expire.